For shipping in France, two options are available: Colissimo or Relais Colis.
For shipping in Europe, a single service is offered: DelivengoEasy or Mondial Relay. We have chosen the most competitive handler among those two for each country.
For overseas shipping, the rates are those of “DelivengoEasy” (branch of the French postal service). If the shipping price seems too high for you, we invite you to contact us so that we can look for a cheaper alternative, on a case by case basis.
The shipping costs on the invoice are those of the carriers, to the cent.
Given the low volume of our production and the low margin applied to our shoes, we are not able to offer free shipping. Shipping costs vary little if you order one or several items, so we strongly encourage you to place a group order!
return and refund Policy
Did you have a problem with an order?
Write to us at firstname.lastname@example.org, or use the contact form ↗, we will get back to you as soon as possible.
Returns from France are offered.
Returns from the rest of Europe are at your charge.
economic packaging option
In order to avoid additional waste, we offer an economic packaging shipment.
You only ordered a single pair and you intend to throw the box away as soon as your pretty shoes are on your feet?
Then the shoe box will be carefully packed in a wrapping paper and will run straight to your home.
You want to keep your shoebox as long as your shoes? No problem. To ensure that it doesn’t suffer any damage during shipment, we will place it in a suitable transportation box.
This option will have to be specified during your purchase. When validating your cart, just before payment, check "Yes!" in the economic packing form.
If an order comprises several products, all items will be packaged in a box suitable for you to receive them all at once.
all our packaging is chosen with the utmost care
The cardboard is 70% recycled and 100% recyclable.
The wrapping paper is 100% recycled and 100% recyclable.
Our adhesive tapes are 100% recyclable paper, and they can be recycled along with the packaging.